Hi all
I'm a new pilot.
After downloading and installing Acars and all the requirements, when I launch ( even with administrator rights ), it crashed, see attached
Any ideas,, thanks
CMB
What operating system are you running, and also did you install the .Net Framework?
http://www.microsoft.com/en-gb/download/details.aspx?id=40773 (http://www.microsoft.com/en-gb/download/details.aspx?id=40773)
W7
Yes framework was installed because It said, unistall or repair, I did the repair and reboot, unfortunately, it didn't work
How far does it get when you launch it or does it crash straight away?
straight away
- Open ACARS
- Click Windows Start button > Type event in Search programs and files field.
- Select Event Viewer
(http://download.cyberlink.com/ftpdload/cs/faq_pic/General/ENU/event_log_01.png)
Navigate to Windows Logs > Application, and then find the latest event with "Error" in the Level column and "Application Error" in the Source column
(http://download.cyberlink.com/ftpdload/cs/faq_pic/General/ENU/event_log_02.png)
See if you can find anything that relates to ACARS and then send me a screenshot
Just a thought. Have you checked your firewall/antivirus? Whenever there is an upgrade, my Norton software removes the file saying it is dangerous and suspicious!! (Probably an EasyJet rival, Chris!!) I have to switch it all off, download and setup Acars. Only then can I put the Norton back on.
Keith
Quote from: Keith Giannoni on Nov 23, 2014 07:09
Just a thought. Have you checked your firewall/antivirus? Whenever there is an upgrade, my Norton software removes the file saying it is dangerous and suspicious!! (Probably an EasyJet rival, Chris!!) I have to switch it all off, download and setup Acars. Only then can I put the Norton back on.
Keith
Thats a strong possibility, I think the reason Norton picks it up is because its only a small program and it connects to the web, reads the registry and also interfaces with FSX so thinks its trying to do harm (When its not, I can promise you that one ;D )
Try what Keith said, if not try what I said and let us know!
I think you can set programs as trusted programs in most Antivirus software so that it doesn't keep flagging it up?