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ACARS: Airbus Problems Filing flight logs - will not complete flight [Solved]

Started by Ron Kurz, Feb 16, 2016 13:34

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Ron Kurz (1390)

Yet again: even though parked at the gate, shut down engines AND made sure my 'condition levers' were off:
ICX 378
160216101390
Message: 'You need to complete your flight before you can file the report!'


Is there something I need to do?


Thx, Ron

Chris Hulme (1003)

Hi Ron

Can't see this in the list of incomplete flights? If you let me know off/on blocks times I'll file a manual report for you. As I said in my other post there seems to be a bug which needs fixing! Sit tight and I'll get it sorted ASAP

Ron Kurz (1390)

Gr8! Big bug??
Airbus: Just flew another one from EDDL to EGNM (1602167331390)
same outcome.....


Cheers

Chris Hulme (1003)

Ive logged your last, going to push out an update later with an On Blocks button as a temp fix, whilst I work on the issue!

Chris Hulme (1003)

Just an update....Ive added the On Blocks button to appear on every flight until the bug has been found and sorted!

Ron Kurz (1390)

Quote from: Ron Kurz on Feb 16, 2016 13:34
Yet again: even though parked at the gate, shut down engines AND made sure my 'condition levers' were off:
ICX 378
160216101390



Sorry, wrong FltNo :
ICX 938 LPPT to EDDL
I don't remember the exact Block-Times, but I know it took me at least 20min longer due to massive headwinds - so I would say 18:30 to 21:55?


Thanx a bunch!
Ron

Chris Hulme (1003)

Quote from: Ron Kurz on Feb 17, 2016 07:12
Quote from: Ron Kurz on Feb 16, 2016 13:34
Yet again: even though parked at the gate, shut down engines AND made sure my 'condition levers' were off:
ICX 378
160216101390



Sorry, wrong FltNo :
ICX 938 LPPT to EDDL
I don't remember the exact Block-Times, but I know it took me at least 20min longer due to massive headwinds - so I would say 18:30 to 21:55?


Thanx a bunch!
Ron


Ill filed this one for you! Have you flown since and did the On Blocks button appear?

Ron Kurz (1390)

and you'll need to add this one too (ACARS was still at cruise level): there was no manual blocks button at the end of the flight


ICX 12L ENGM to EGBB
Code: 160211708311390
Airbus A320
OFF 9:41
ON 11:55
REM: very strong headwinds


THX!!

Chris Hulme (1003)


No problem, looks like ACARS stopped logging mid flight on that on?


Ill re check the code and re issue the update!

Quote from: Ron Kurz on Feb 17, 2016 10:50
and you'll need to add this one too (ACARS was still at cruise level): there was no manual blocks button at the end of the flight


ICX 12L ENGM to EGBB
Code: 160211708311390
Airbus A320
OFF 9:41
ON 11:55
REM: very strong headwinds


THX!!

Ron Kurz (1390)

Thanks a lot!


- I'll do another Airbus EGBB to LSGG to check it out

Ron Kurz (1390)


Chris Hulme (1003)


Ron Kurz (1390)


Chris Liu (1001)

We're really sorry for the hassle and thank everyone for sticking with us, the on blocks button is a temporary fix until we can work out what the cause of these problems; it's difficult to diagnose because it's only affecting some pilots.